We are committed to offering every customer the highest levels of product and service.

Here is what some of our customers have said...

We had a wonderful experience buying our new car. We only came in for a browse, because our rental agreement wasn't due to expire until next summer but our old car wasn't meeting our new needs after moving house. Karl made it very easy to change the vehicle, gave us a really clear idea of costs and how we could make what we wanted a reality and was on exactly the same page as us from the beginning. He sorted out a test drive very quickly and in less than a week our shiny new car is on our driveway! We loved the "unveiling" of the car and the extra special touches, and who doesn't love a bag of cleaning goodies! A car is a big purchase and can be daunting but this felt very exciting in a supported way, and your new care package really takes away a lot of the headaches and stress. Thank you for really valuing your customers.

- Mr King

'Colin was fantastic. He across very genuine and has reinstated our faith in your company (we had a bad experience previously from a very over bearing, pushy, arrogant salesman who we were pleased to see seems to have since left). Colin bent over backwards to ensure our needs could be met for very tight timelines and we couldn’t be more complementary. He is an asset to your company. Car was gleaming inside and out. Overall very happy with the service provided.'

- Mr Phillips

Mark made everything super smooth from paperwork to test driving to collection of the new car! Thank you Mark.

- Miss Worthington

Mark was very attentive, showed us all the options for electric cars, made sure we got the best deal we could for the car we wanted, gave us a thorough introduction to the car's functions, kept us informed of progress in the purchase.

- Mr Swithinbank

Initially went to view a Hyundai Kona but was not the car for me. Colin Lawrenson was the Sales Advisor. Mentioned that my preferred car was a Seat Arona. Colin got in touch a week later to advise car was in stock and could be test driven. Once agreed everything was organised and only had to collect car. Fantastic service and all made better by Colin.

- Miss Astin

We are very pleased that we brought our custom to Motor Mall, the Customer service is first class. We would like to give a personal thanks to Dave Mason who went above and beyond to help us in choosing our new car. Dave even went back into work on his day off to take a video of the car he had told us about, fantastic salesman. His knowledge of your vehicles, helpfulness and friendly attitude to us is why we are very happy customers.

- Mr Dugdale

Well looked after by the staff. Kam saw us through the whole process, ensuring we got the best deal and ironing out any differences along the way. He dealt with us in a professional and friendly manner and made the whole process of buying a new car a memorable occasion. He makes a good salesman and will do well. Thank you.

- Mrs Davison

I wouldn't have any hesitation with referring friends to Dave Mason who looked after us from start to finish. Nothing was too much trouble for Dave and he is a credit to your company. Having received the level of service we did from Dave I would be happy to return and deal with him again for our next vehicle. 

- Mr Williams

Special care and courtesy shown throughout the whole of the process of buying my new car . The icing on the cake was the reveal of the car and the beautiful bouquet of flowers waiting for me inside ! Very special and very thoughtful, thank you Nick.

- Mrs Christian 

Customer service excellent, again nothing too much trouble and made the whole thing a positive experience. No hesitation in recommending Motor Mall to others and I have done so. This is my second  vehicle purchase from Motor Mall.

- Miss McFayden

Colin was extremely helpful, keeping me up to date along the way. His customer service skills were very high. Went above and beyond with everything from sorting out my finance and transferring my number plate. Thank you so much. 

- Miss Doleman

Karl was absolutely amazing and very knowledgeable... nothing was too much trouble for him and he really made me feel valued... even when I had to cancel a few times due to my work shifts... 10 out of 10 Karl! 

- Mrs Varey

We were looked after very well by Nick. He was straightforward and delivered what he said he would. No aggressive sales tactics needed or used. The car was at a good price and I delighted with it. 

- Ms Dixie

Absolutely fantastic, felt really well looked after by Kam, the car was even ready a day early. The service we got from him was just great, I couldn't recommend him or Motor Mall enough. 10/10.

- Miss Conchrane

Colin was friendly, helpful - straight with us over prices - patient with us while having test drives and making our decisions - treated as valued customers - good non pressured experience.

- Mrs Cowin

Excellent customer service from Kam, helpful professional and no hard sell, thank you Kam for getting me a great car and keeping your word, that means so much on a small island, great guy!

- Mrs Hughes

Excellent service. The gentleman who dealt with the sale was so helpful and explained things clearly. I would most certainly recommend Motor Mall to anyone. Many thanks.

- Mr Garrett

Made to feel very welcome. Took the time to explain everything about my new car. Very Friendly and efficient. We would recommend Motor Mall.

- Mrs Kelly

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